Introduce yourself and speak directly to the person you are guiding. Ask them how they prefer to be guided. Often, people like to place a hand on your shoulder, your elbow, or link arms. It’s important to let them be in control—don’t grab them or take their hand without asking.
Inform them about curbs and steps as you approach, and specify whether they go up or down. When near the top or bottom of stairs, say something like “almost there” or “one more step.” Also, let them know when they are about to go through a door and lead the way.
Respect the person’s wishes, and do not insist on helping if they decline your offer.
Once you start walking, maintain a normal pace—don’t go too slowly.
If you’re guiding someone to a chair, never pull it up behind them or push them into it. Instead, when you arrive at the chair, gently guide their hands to the back and seat using the hand-under-hand technique. Explain the type of chair it is (for example, if it swivels or has armrests) so they can sit down independently.
You might also want to let the person know if they’re sitting at a table, whether there are other people around, or if there are objects in front of them. Providing this kind of information can help them feel more confident.
When you’re done guiding someone, don’t just walk away—let them know that you’re leaving. You can also mention if there are other people with them, and if appropriate, how they can find you again if they need further assistance.
For example, you might say, “Is it okay if I leave you here? I’ll be on the other side of the room if you need any more support.
